Please read them carefully before using Our Service.

By placing an Order for Products through the Service, you warrant that you are legally capable of entering into binding contracts.

The prices are indicated in Thai baht, excluding the shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be the one stated at the time of the order.

If you wish to place an Order for Products available on the Service, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or any other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Payment is due immediately on the date of the order, this includes pre-order products.

Payment can be made through any payment methods we have available, such as Bank Transfer, PromptPay, Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal and Stripe for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of your order.

In case of a physical product, delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code). Digital products are delivered to your designated email address where you can click and log in to your learning dashboard.

The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Knowledge Hub Co., Ltd. provides a money-back guarantee right to customers who are dissatisfied with the quality of our products. You have the right to request a full refund within 30 days of your purchase.

You may submit your complaints and/or refund requests through one of the four channels provided:

1. Letter to company's office: 241/28 iField Bangna, Kanchanapisek Road, Dokmai, Prawet, Bangkok, Thailand 10250

2. Phone: 080-363-5945

3. Email: ask@trainerben.com

4. Line Official: @trainerben

For protection of your right, you may refer to the reference below for your assistance:

ช่องทางการระงับข้อพิพาทโดยกลไกภายนอก

หากกระบวนการแก้ไขข้อพิพาทโดยผู้ประกอบการไม่เป็นที่พอใจของลูกค้า

ลูกค้าสามารถใช้ช่องทางภายนอกที่ลูกค้าสามารถดำเนินการระงับข้อพิพาทได้ โดยติดต่อมายัง :

กรมพัฒนาธุรกิจการค้า

563 ถนนนนทบุรี ตำบลบางกระสอ อำเภอเมือง จังหวัดนนทบุรี 11000

โทร. 0-2547-5960 โทรสาร. 0-2547-5973 (กองพาณิชย์อิเล็กทรอนิกส์ e-Commerce)

อีเมล : e-commerce@dbd.go.th

For protection of your right, you may refer to the reference below for yo